Public Pages

Privacy Policy  

Data Protection Declaration

Thank you very much for visiting our portal.
The protection and security of personal data are important to us, and represent a key component in our Corporate Compliance Policy. This also naturally applies to data protection in conjunction with the use of our portal, We would like to provide you with the following information about this data protection.

1. Data collection, processing and use

We use the following data to protect our systems and maintain their security, further optimise our websites and evaluate statistics relating to the use of these sites:
· Name of the accessed website
· File, date and time of access
· Notification of successful access
· Browser type with version
· User's operating system
· User's account role
· Referrer URL (the page visited beforehand);
· IP address
· Language (through the browser setting and/or as selected by the user)
· HTTP access method.

2. What do we do with your data?

We collect personal data in order to ensure that we can offer you, if necessary, support in relation to the portal and the applications provided via this portal.
In order to also ensure that you access our support platform, which is hosted in Japan, the following data are transferred to the server installed in that country:
· User's forename and surname
· User's e-mail address
· User's telephone number
· User's address
· Company affiliation.

The data are used to clearly identify the user in the event of any necessary communication.

If you have a support request relating to a product which you or your company purchased, we may also ask you to provide further data which are required to process your request:
· Brief description/title (of the problem/your request)
· Detailed description (of the problem)
· Any affected Konica Minolta multi-functional device(s)
· Where applicable, further information about your system environment (e.g. utilised browser)

We will only use your data for the purpose for which they were provided to us.

3. Cookies

Cookies are information in the form of small text files which are transferred to the Internet browser of visitors to our website where they are saved in order that they can be called up at a later time. As a general rule, you can set up your Internet browser so that it does not allow cookies to be saved on your computer or so that already saved cookies are deleted again. Would you please note that deactivating or deleting cookies may restrict the functionality of parts of our website. Your access to our website may therefore be restricted. In principle, you have the following selection options regarding the management of cookies in your Internet browser (e.g. Internet Explorer):
· Delete all cookies
· Block all cookies
· Allow all cookies
· Block third-party cookies
· Delete all cookies when closing the browser
· Open a "private browsing" session
· Install add-ons and plug-ins in order to increase browser functionality

We use a cookie in order to administer the session ID. The cookie will be deleted again after you log out.

4. Your rights

On request, you have the right to obtain information, free of charge, about your personal data which we have stored. On request, you have the right at any time to ask for information, free of charge, about your personal data which we have stored, the origin and recipient thereof, and the purpose for which these data are being stored. In accordance with the German Federal Data Protection Act (Bundesdatenschutzgesetz), you can also assert your right to object to the use and/or transfer of your data. Furthermore, you have the right to delete, block and correct your personal data within the legal limits. In order to assert your rights, please contact the Data Protection Officer named below.

5. Contact

If you have any questions relating to the topic of data protection, you are welcome to contact our company Data Protection Officer at any time.
Data Protection Officer
Europaallee 17
30855 Langenhagen